Frequently Asked Questions
General Questions
Q1: What makes Ashtam Premium Organic FMCG Cleaning Products different from other cleaning products?
A1: Ashtam Premium Organic Cleaning Products are crafted using natural and organic ingredients, which are effective yet gentle on both surfaces and the environment. Unlike conventional cleaners, our products are free from harsh chemicals, synthetic fragrances, and dyes, making them safer for your home and the planet.
Q2: Are your cleaning products certified organic?
A2: Yes, our cleaning products are certified organic by recognized certification bodies. We ensure that our products meet rigorous standards for organic and eco-friendly practices.
Q3: Are your cleaning products safe for children and pets?
A3: Yes, our products are designed with safety in mind. They are free from toxic chemicals, making them safer for use around children and pets. However, we always recommend following the usage instructions and ensuring good ventilation during use.
Q4: Do your cleaning products contain any synthetic fragrances or dyes?
A4: No, our cleaning products do not contain synthetic fragrances or dyes. We use natural essential oils and plant-based ingredients to provide a pleasant scent and effective cleaning.
Product-Specific Questions
Q5: How should I use Ashtam cleaning products for best results?
A5: Each product comes with specific instructions for optimal use. Generally, apply the product directly to the surface, allow it to sit for a short time if needed, and then wipe or rinse clean. For detailed instructions, please refer to the label on each product.
Q6: Are your cleaning products effective against tough stains and grime?
A6: Yes, our cleaning products are formulated to tackle tough stains and grime while being gentle on surfaces. They utilize natural cleaning agents and enzymes to break down dirt and stains effectively.
Q7: Can I use your cleaning products on all surfaces?
A7: Our products are suitable for a variety of surfaces, including countertops, floors, and appliances. However, for specific surfaces or materials, it’s best to check the product label or do a spot test to ensure compatibility.
Q8: Do your products have any special storage requirements?
A8: Store our cleaning products in a cool, dry place away from direct sunlight and extreme temperatures. Ensure that the containers are tightly closed when not in use to maintain product effectiveness.
Ordering & Shipping
Q9: Where can I buy Ashtam Premium Organic Cleaning Products?
A9: Our cleaning products are available on our official website, select online retailers, and in various health and eco-friendly stores. Visit our website for a list of authorized retailers and online shopping options.
Q10: Do you offer international shipping for your cleaning products?
A10: Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary depending on the destination. Please check our website for more details on international shipping options.
Q11: What is your return policy for cleaning products?
A11: We offer a 30-day return policy for cleaning products. If you are not satisfied with your purchase, you may return the product for a full refund or exchange, provided the item is unopened and in its original condition.
Sustainability & Ethics
Q12: How does Ashtam contribute to environmental sustainability?
A12: We are committed to sustainability by using eco-friendly packaging, minimizing waste, and sourcing organic ingredients responsibly. We also support environmental initiatives to reduce our overall impact on the planet.
Q13: Is your packaging environmentally friendly?
A13: Yes, our packaging is designed to be recyclable and environmentally friendly. We strive to use materials that are sustainable and reduce waste wherever possible.
Customer Support
Q14: How can I contact Ashtam Premium Organic for more information or assistance?
A14: You can reach us through our customer support email, phone number, or by filling out the contact form on our website. Our team is here to help with any questions or concerns you may have.
Q15: Do you provide any educational resources about eco-friendly cleaning practices?
A15: Yes, we offer a range of educational resources on our website, including tips on eco-friendly cleaning practices and information about the benefits of using organic cleaning products. Check out our blog and guides for more insights.